Cyber risk is now one of the most significant exposures facing New Zealand businesses, regardless of size or sector. A ransomware attack, data breach, or system failure can result in significant financial loss, regulatory consequences, and reputational damage often with little warning. Cyber insurance has matured significantly as a product, and the right policy can make a material difference to how quickly a business recovers.
Technology businesses face an additional layer of exposure: when your product, software, or technical advice causes a client to suffer a loss, the question of liability can be complex. Technology liability insurance sometimes called tech E&O is designed specifically for this risk. Stainton & Co. works with businesses across a range of sectors to structure cyber and technology insurance that reflects how they operate.
What we help with
What you need to know
A comprehensive cyber and technology insurance programme, designed to protect businesses against data breach response costs, ransomware events, system outages, and third-party liability — ensuring that when the unexpected strikes, you have the financial backing to respond quickly, recover fully, and continue operating with confidence.
What's generally covered
Cyber Insurance
Cyber insurance responds to the financial consequences of cyber events whether they originate externally (ransomware, hacking) or internally (accidental data disclosure, system errors). A well-structured policy addresses both first-party losses to your own business and third-party liability to clients or others affected.
First-Party Cyber Loss
Covers your own financial losses following a cyber event including ransom payments, data recovery costs, system restoration, and business interruption losses while systems are offline.
Data Breach Response
Covers the cost of responding to a data breach including forensic investigation, legal advice, client notification, credit monitoring, and public relations support. New Zealand's Privacy Act 2020 imposes notification obligations that make this cover increasingly important.
Ransomware & Extortion
Covers ransom demands and associated costs arising from ransomware attacks. Includes negotiation costs and ransom payments where approved a significant exposure for businesses that rely on accessible data and systems.
Business Interruption (Cyber)
Covers loss of revenue and increased costs of working arising from a cyber event that disrupts your ability to operate. Increasingly relevant as businesses rely on cloud services and interconnected systems.
Third-Party Cyber Liability
Covers legal liability to clients or third parties who suffer loss as a result of a cyber incident originating from your systems. Relevant where you hold client data, provide online services, or process payments.
Cyber Crime & Fraud
Covers financial losses arising from social engineering, business email compromise, and fraudulent payment instructions. One of the most common and costly cyber exposures for New Zealand businesses.
Technology Liability (Tech E&O)
Technology liability insurance also referred to as tech E&O or technology professional indemnity covers the legal liability of technology businesses when their products, software, or services cause a client to suffer a financial loss. It is distinct from standard professional indemnity, which often excludes technology-related risks.
Technology Errors & Omissions
Covers claims arising from errors, failures, or omissions in technology products or services including software bugs, system failures, and technical advice that results in client loss. The core cover for any technology business.
Product Liability (Technology Products)
Covers liability arising from technology products hardware or software that cause physical damage or financial loss. Standard product liability wordings often exclude software products.
Intellectual Property Infringement
Covers claims alleging that your technology product or service infringes a third party's intellectual property rights including patents, copyright, and trade marks.
Failure to Perform
Covers claims arising from a technology product or service that fails to perform the function it was contracted to deliver.